Search features
Clerk.io AI Search helps shoppers find the right products instantly, even when queries contain typos or vague wording. By combining browsing behavior, product data, and store performance insights, the system surfaces the most relevant results and eliminates zero-result searches.
Sales-Based Search Ranking
Automatically rank products based on real sales performance so your best-selling items appear first in search results.
Search for Products and Content
Let shoppers search both products and content such as blog posts, guides, and help articles from one search bar.
Dynamic Faceted Filters
Help shoppers narrow down results with dynamic filters for price, brand, size, category, and other product attributes.
Real-Time Query Suggestions
Show search suggestions as shoppers type to help them find the right products faster.
Category Search Suggestions
Suggest relevant categories during search so shoppers can quickly navigate to the right section of your store.
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AI-Powered Product Search
Understand shopper intent and surface the most relevant products using AI trained on browsing behavior and sales data.
Instant Search Results
Display search results instantly as shoppers type, reducing friction and speeding up product discovery.
Spell Correction and Synonyms
Automatically correct typos and match synonyms so shoppers still find the right products even when searches are imperfect.
Customized Ranking
Adjust how products are ranked in search results based on your store’s priorities, such as margins, popularity, or inventory.
Synonym Management
Define synonyms for your product catalog so different search terms lead shoppers to the same relevant products.
Search Analytics
Understand shopper intent, which results they click, and where searches fail so you can improve product discovery.
Visual Editor
Customize the look and behavior of your search experience visually without writing code.
Recommendations features
Clerk.io uses AI to recommend products each shopper is most likely to buy based on browsing behavior, past purchases, and real-time intent.These recommendations appear across your store, helping increase average order value through automated upsell and cross-sell.
Product Recommendations for Content Pages
Show relevant products inside blog posts, guides, and editorial content to turn readers into shoppers.
Customer Alternative Product Recommendations
Suggest similar products when a shopper views an item, helping them compare options and stay engaged.
Product Accessory Recommendations
Recommend complementary products and accessories that naturally increase order value.
Relevant Product Alternative Recommendations
Display comparable products so shoppers can easily explore alternatives before making a purchase.
Full Basket Product Recommendations
Suggest additional products based on the items already in a shopper’s cart to increase basket value.
Real-Time Best Seller Recommendations
Highlight trending and best-selling products based on real-time store performance.
Category Best Seller Recommendations
Show the most popular products within each category to help shoppers discover proven favorites.
Visitor Alternative Recommendations
Recommend alternative products based on a shopper’s browsing behavior during their visit.
Visitor History Product Recommendations
Personalize recommendations using a shopper’s browsing and purchase history.
Visual Editor
Customize how product recommendations appear across your store using a visual editor with no coding required.
Dynamic Filters
Help shoppers refine product recommendations with dynamic filters such as price, brand, or category.
E-commerce Analytics
Track how product recommendations perform and understand their impact on revenue and conversions.
Audience features
Clerk.io builds dynamic audience segments using browsing behavior, purchases, search activity, and real-time intent signals. These segments can be used in your email and ad campaigns for precision targeting and higher ROI.
Past Purchase Segmentation
Create customer segments based on past purchases to personalize recommendations and campaigns.
Future Purchase Prediction
Predict what shoppers are likely to buy next using behavioral and purchase data.
Lifecycle Segmentation
Group shoppers by lifecycle stage such as new customers, returning buyers, or loyal customers.
Loyalty Segmentation
Identify your most valuable customers and create segments based on loyalty and purchase frequency.
Unified Customer Profiles
Combine browsing behavior, purchases, and interactions into unified customer profiles.
Custom Data Segmentation
Build custom audience segments using your own data and behavioral signals.
Email features
Clerk.io personalizes email campaigns using real-time shopper behavior, product interactions, and purchase history. By combining live catalog data with audience segmentation, it automatically delivers relevant product recommendations and turns emails into revenue-driving campaigns.
Personalized Product Recommendations
Improve email performance by including personalized product recommendations tailored to each shopper.
Abandoned Search Emails
Re-engage shoppers who searched your store but didn’t click a product by sending follow-up emails with relevant results.
AI-Managed Campaigns
Re-engage shoppers who searched your store but didn’t click on a product by sending follow-up emails with relevant results.
Recurring Email Newsletters
Automatically generate and manage email campaigns using AI that adapts to shopper behavior and store data.
Abandoned Basket Email Triggers
Bring shoppers back to complete their purchase. Send timely,
personalized emails based on cart behavior.
Abandoned Session Triggers
Follow up with shoppers who leave your store without purchasing by sending personalized product recommendations.
Newsletter Signup Triggers
Automatically welcome new subscribers and introduce them to your products with a signup email sequence.
Scheduled Newsletters
Plan and send email campaigns in advance with scheduled newsletters and automated delivery.
Chat features
Clerk.io AI Chat understands natural language so shoppers can describe what they want instead of relying on filters or exact keywords. Using live product data, availability, and shopper behavior, it guides product discovery inside the conversation and helps shoppers reach the right product faster.
AI Chat Product Discovery
Help shoppers find the right products faster through conversational product discovery powered by AI.
AI Chat Product Recommendations
Have your Chat act like a virtual salesperson, recommending products based on each individual's needs.
Real-Time AI Chat Product Answers
Provide instant answers about product details, stock availability, delivery, and sizing using live store data.
AI Chat Exit Intent Conversations
Start conversations with shoppers who are about to leave your store and guide them toward relevant products.
AI Chat Problem-Based Product Matching
Let shoppers describe what they need and automatically match them with the most relevant products.
Multilingual AI Chat for E-commerce
Serve international shoppers with AI chat that understands and responds in multiple languages.
AI Chat Customer Service Automation
Automate common support questions and provide instant answers to shoppers 24/7.
Context-Aware AI Chat Conversations
Personalize chat conversations using shopper behavior, pages viewed, and real-time intent signals.
Free E-BOOK
Master E-Commerce Success
Strategies, insights, and the impact of personalized product recommendations
Learn how Clerk’s recommendation sliders work and how to use them effectively.
Understand the difference between standard recommendations and Clerk’s AI-powered personalization.
Discover why product recommendations are critical for increasing average order value and conversions.