The best alternative to Klevu for e-commerce personalization
Discover the ultimate on-site solution with Clerk.io, delivering predictive AI, advanced recommendations, and audience insights that go beyond Klevu.
"Once we implemented the functions it has worked from day one, strengthening our branding and market reach to see growth rates ranging from 70% to 100% year on year."
Jimmy Håkansson CEO, Gallerix 
Feature comparison
Compare Clerk.io vs Klevu
Compare Clerk.io’s platform with Klevu to see why we’re the better solution for your e-commerce business.
| Feature | | Klevu |
|---|---|---|
| Conversion optimized ranking Use predictive AI to rank results based on customer purchase likelihood for better conversions. | ✓ | — |
| Semantic search Enable natural language search to understand user intent more effectively. | ✓ | — |
| Instant search Deliver real-time search results as users type. | ✓ | — |
| Search analytics Detailed insights, including zero-result queries and non-converting searches, for performance improvement. | ✓ | — |
| Product search Search products across your entire product catalog effortlessly. | ✓ | — |
| Category search Explore and refine results within site categories. | ✓ | — |
| Content search Search for content like blog posts, landing pages, and terms of return directly from the search bar. | ✓ | — |
| Merchandicing Promote products seamlessly across all platform features. | ✓ | — |
| Facets & filters Use dynamic facets and custom filters to narrow down search results efficiently. | ✓ | — |
| Synonyms Define and manage uni- or bi-directional synonyms to enhance search accuracy. | ✓ | — |
| Redirects Redirect users to specific pages based on particular search terms for better navigation. | ✓ | — |
| Manually customize results Fine-tune search results for products, categories, and content. | ✓ | — |
| Design editor Customize your search experience with your own design or use a design editor. | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | — |
| Feature | | Klevu |
|---|---|---|
| Predictive AI models Built on advanced predictive AI for smarter insights, not just simple statistical methods. | ✓ | — |
| Personalised models Tailor recommendations to individual shopper behavior for a unique experience. | ✓ | — |
| No cold-start issues AI delivers accurate results immediately, without waiting for extensive data to learn. | ✓ | — |
| Number of recommendation logics Access a wide range of strategies to create the ideal customer journey. | 24 | 7 |
| Manually customize results Adjust and optimize specific recommendations for individual products as needed. | ✓ | — |
| Merchandising Merchandise products through search, recommendations, and email marketing campaigns. | ✓ | — |
| Advanced analytics Gain detailed insights into the revenue impact of each recommendation. | ✓ | — |
| Facets & filters Use dynamic facets and get custom filters to refine search results easily. | ✓ | — |
| Design editor Customize your search experience with your own design or use a user-friendly design editor. | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | — |
| Best Sellers Displays the most popular products in your store. | ✓ | — |
| Hot Products Highlights items that have had a recent increase in sales. | ✓ | — |
| Newest Products Shows items that were most recently added to your store. | ✓ | — |
| Best Sellers In Category Displays the most popular products within a specific category. | ✓ | — |
| Hot Product In Category Highlights products that have recently seen an increase in sales within a specific category. | ✓ | — |
| Newest Products In Category Displays the latest products added to a specific category. | ✓ | — |
| Best Alternative Products Shows the closest similar items to the product being viewed, sorted by popularity. | ✓ | — |
| Best Cross-Sell Products Displays items most likely to be bought with the product being viewed. | ✓ | — |
| Most Sold With Identifies products that have been frequently purchased alongside any given product or set of products. | ✓ | — |
| Recommendations Based On Keywords Displays products that match a specific keyword or phrase, sorted by their sales performance. | ✓ | — |
| Specific Products Displays exactly the products specified. | ✓ | — |
| Visitor Recommendations Shows products that a visitor is most likely to buy based on their recent browsing. | ✓ | — |
| Visitor Alternatives Displays similar products that are likely to be bought by a visitor, based on their recent browsing history. | ✓ | — |
| Visitor Click History Shows the exact products a visitor has clicked on. | ✓ | — |
| Recommendations Based On Orders Displays products a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Similar To Order History Displays similar items that a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Customer Order History Displays the exact products a customer has bought. | ✓ | — |
| What Customers Look At Right Now Shows the most recently clicked products by any visitor on the website. | ✓ | — |
| Recently Purchased Products Displays items most recently bought by any customer on the website. | ✓ | — |
| Best Page Alternatives Suggests similar pages to the one currently viewed. | ✓ | — |
| Pages Related To A Product Finds the best matching pages for the product being viewed. | ✓ | — |
| Pages Related To A Category Finds the best matching pages for the category being viewed. | ✓ | — |
| Products Related To A Page Shows the best-matching products for the page being viewed, sorted by popularity. | ✓ | — |
| Categories Related To A Page Finds the best-matching categories for the page being viewed, sorted by the popularity. | ✓ | — |
| Feature | | Klevu |
|---|---|---|
| Conversational AI Chat using natural language, avoiding rigid flowcharts for a smoother experience. | ✓ | — |
| Multi-language support Communicate in over 50 languages, covering 97% of the world’s population. | ✓ | — |
| Check order status in real-time Provide instant updates on order and shipping status directly in chat. | ✓ | — |
| Visual product discovery Display product sliders alongside chat replies to enhance product browsing. | ✓ | — |
| Search products Help customers quickly find the products they want through chat. | ✓ | — |
| Suggest alternative products Offer relevant product alternatives to increase conversion opportunities. | ✓ | — |
| Suggest accessories Recommend complementary items for effective cross-selling. | ✓ | — |
| Filter products Narrow down product options, e.g., by price range or size, to match customer needs. | ✓ | — |
| Context aware Understands the customer’s current page to provide detailed, relevant answers. | ✓ | — |
| Design customization Tailor the appearance of both the chat widget and product sliders to fit your branding. | ✓ | — |
| Easy integration Integrates with any email-based support platform for hassle-free setup. | ✓ | — |
| Advanced analytics Monitor performance with detailed analytics and access complete chat logs. | ✓ | — |
| Feature | | Klevu |
|---|---|---|
| Customer Data Platform (CDP) One platform to collect and analyze customer data for better marketing and sales. | ✓ | — |
| Predictive Purchase Intent Predicts customers’ future purchases based purchase history using predictive AI. | ✓ | — |
| Historic Purchases Data on past purchases or interests used for personalization and campaigns using predictive AI. | ✓ | — |
| Customer Loyalty Measures customers’ likelihood of returning. | ✓ | — |
| Customer Lifecycle Analyzes the customer journey from first interaction to retention. | ✓ | — |
| Price Sensitivity Segments customers based on sensitivity to price. | ✓ | — |
| Order Count The number of orders per customer, used for segmentation and insights. | ✓ | — |
| Avg. Order Value Average order value, used to optimize sales. | ✓ | — |
| Made Order on Date Segmentation by purchases on specific dates. | ✓ | — |
| Made Order Before Date Identifies customers who purchased before a specific date. | ✓ | — |
| Made Order After Date Focus on customers who purchased after a specific date. | ✓ | — |
| Automatic Sync Automatic data sync across platforms. | ✓ | — |
| Customer Base Analytics Overview of customer base with insights into segments. | ✓ | — |
| Analytics for Each Segment Data for each customer segments to optimize strategies. | ✓ | — |
| Feature | | Klevu |
|---|---|---|
| Predictive AI models Built on advanced predictive AI based on customer purchase for smarter insights, not just simple statistical methods. | ✓ | — |
| Personalised models Deliver tailored recommendations based on individual shopper preferences and actions. | ✓ | — |
| No cold-start issues Generate accurate recommendations instantly without needing large datasets for training. | ✓ | — |
| Number of recommendation logics Access a wide range of strategies to create the ideal customer journey. | 24 | 9 |
| Merchandising Merchandise products through search, recommendations, and email marketing campaigns. | ✓ | — |
| Design editor Customize your Email campaign with your own design or use our design editor | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | — |
| Best Sellers Displays the most popular products in your store. | ✓ | — |
| Hot Products Highlights items that have had a recent increase in sales. | ✓ | — |
| Newest Products Shows items that were most recently added to your store. | ✓ | — |
| Best Sellers In Category Displays the most popular products within a specific category. | ✓ | — |
| Hot Product In Category Highlights products that have recently seen an increase in sales within a specific category. | ✓ | — |
| Newest Products In Category Displays the latest products added to a specific category. | ✓ | — |
| Best Alternative Products Shows the closest similar items to the product being viewed, sorted by popularity. | ✓ | — |
| Best Cross-Sell Products Displays items most likely to be bought with the product being viewed. | ✓ | — |
| Most Sold With Identifies products that have been frequently purchased alongside any given product or set of products. | ✓ | — |
| Recommendations Based On Keywords Displays products that match a specific keyword or phrase, sorted by their sales performance. | ✓ | — |
| Specific Products Displays exactly the products specified. | ✓ | — |
| Visitor Recommendations Shows products that a visitor is most likely to buy based on their recent browsing. | ✓ | — |
| Visitor Alternatives Displays similar products that are likely to be bought by a visitor, based on their recent browsing history. | ✓ | — |
| Visitor Click History Shows the exact products a visitor has clicked on. | ✓ | — |
| Recommendations Based On Orders Displays products a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Similar To Order History Displays similar items that a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Customer Order History Displays the exact products a customer has bought. | ✓ | — |
| What Customers Look At Right Now Shows the most recently clicked products by any visitor on the website. | ✓ | — |
| Recently Purchased Products Displays items most recently bought by any customer on the website. | ✓ | — |
| Best Page Alternatives Suggests similar pages to the one currently viewed. | ✓ | — |
| Pages Related To A Product Finds the best matching pages for the product being viewed. | ✓ | — |
| Pages Related To A Category Finds the best matching pages for the category being viewed. | ✓ | — |
| Products Related To A Page Shows the best-matching products for the page being viewed, sorted by popularity. | ✓ | — |
| Categories Related To A Page Finds the best-matching categories for the page being viewed, sorted by the popularity. | ✓ | — |
We strive to ensure the accuracy of the information we provide based on the available data. If you believe any details are incorrect or have been misrepresented, please contact us to address any inaccuracies at support@clerk.io
Testimonials
Don't just take our word
We've spoken enough about ourselves, so here is a little of what our customers have to say about us.
“Clerk has transformed our online experience. The advanced search and personalized recommendations have not only increased our sales but also enriched the overall customer journey”
Massimo LasorsaE-commerce Manager, Dudubags “Once we implemented the functions it has worked from day one, strengthening our branding and market reach to see growth rates ranging from 70% to 100% year on year”
Jimmy HåkanssonCEO, Gallerix “The biggest profit booster is the higher conversion rate. Ultimately, that's what it's all about”
Fabian MattheeProject Manager, Soccerfanshop “The benefits since implementing Clerk have been numerous. It saves manual time through automation and everything is much more dynamic now”
Anders JonssonE-Commerce Manager, Eva Solo Not like the rest
Our solution is comprehensive and future-proof
One unified platform
Clerk's real power shines when Search, Recommendations, Audience, and Email are combined, providing you with a single and cohesive platform to facilitate crucial e-commerce functionalities.
Completely cookieless
We prioritize user privacy, making the Clerk platform entirely cookieless and free from storing customer data. This ensures GDPR compliance and helps build trust with your customers.
Works out-of-the-box
Clerk works instantly with no learning period. You’ll see immediate results as it leverages prior buyer history and advanced AI algorithms to optimize your webstore.
“Clerk has transformed our online experience. The advanced search and personalized recommendations have not only increased our sales but also enriched the overall customer journey”
Massimo LasorsaE-commerce Manager, Dudubags More than just a tool
The results speak for themselves
Increase in order value
Extra products
More subscribers
More likely to convert
Real averages across all e-commerce stores using Clerk vs. those who didn’t within the same quarter.
Frequently asked questions about Klevu
What features should I look for in an AI search and discovery platform?
Look for predictive/instant search, typo tolerance and synonyms, AI/semantic (NLP) search, faceted navigation, merchandising, personalization, recommendations, analytics, and easy platform integration. Clerk.io delivers all of these out of the box for e-commerce — plus email and audience segmentation in the same platform.
How much does Klevu cost?
Klevu is a premium platform — published figures put plans from roughly $449/month up to about $1,598/month, with AI Site Search around $649/month and AI Merchandising around $549/month, plus custom enterprise quotes. Clerk.io offers transparent, tier-based pricing that bundles search, recommendations, and email together.
Klevu vs Algolia — which is better for e-commerce?
Klevu is an e-commerce-focused AI search and discovery suite, while Algolia is a developer-first search API. Both are capable, but Klevu is more turnkey for merchandising and personalization. Clerk.io is an all-in-one alternative that adds email and audience on top of search and recommendations.
How does Klevu compare to Doofinder and Nosto?
All are e-commerce discovery tools. Doofinder emphasizes fast, affordable, easy-to-install search, while Nosto and Klevu lean into AI personalization and merchandising (Klevu is typically the more premium option). Clerk.io competes by unifying search, recommendations, audience, and email with done-for-you onboarding.
Is Klevu a good upgrade from Shopify's native search or a legacy Google Search Appliance?
Yes — Klevu's AI search, merchandising, and MOI assistant are a strong upgrade over Shopify's built-in search or a legacy Google Search Appliance. Clerk.io is also a plug-and-play upgrade that adds recommendations and email alongside search.
Does Klevu work well with Magento (Adobe Commerce)?
Yes — Klevu has a Magento integration with AI search and merchandising. Clerk.io provides a managed Magento integration that covers search, recommendations, and email.
Does Klevu support Shopify Plus, BigCommerce, and other platforms?
Klevu integrates with Shopify (including Shopify Plus and Markets), Magento, and BigCommerce. Clerk.io offers native, plug-and-play integrations across Shopify, Magento, BigCommerce, WooCommerce, Shopware, PrestaShop, and more.
Does Klevu offer AI merchandising and personalization?
Yes — category merchandising, machine-learning personalization across sessions, and the MOI conversational assistant are core to Klevu. Clerk.io also delivers AI search, personalization, and recommendations, and adds email and audience so personalization extends beyond the website.
Does Klevu have product recommendations?
Yes — Klevu provides machine-learning recommendations that adapt to shopper behavior. Clerk.io includes recommendations as a core pillar, with multiple strategies bundled together with search and email rather than as an add-on.
Is Klevu a good fit for a large catalog or enterprise store?
Yes — Klevu targets mid-market and enterprise retailers with advanced faceting and merchandising, at a premium price point. Clerk.io handles large catalogs with predictable tier-based pricing.
Is Klevu a good fit for B2B?
Klevu offers B2B search features within its merchandising tiers. Clerk.io supports B2B search and personalization as part of its core platform.
Does Klevu include email marketing or audience segmentation?
No — Klevu focuses on on-site search, discovery, and merchandising; it does not offer email marketing or a customer audience/CDP layer. Clerk.io includes automated Email and Audience segmentation in the same platform, so on-site behavior can power personalized campaigns.
What are the best alternatives to Klevu?
Common alternatives include Algolia, Doofinder, Nosto, Searchspring, and Clerk.io. If you want search, recommendations, audience, and email unified in one managed platform — rather than search and merchandising alone — Clerk.io is a strong Klevu alternative.
Would you like to see Clerk in action?
Simply request your personalized demo
- Completely free of charge
- Book the best suitable timeslot for you
- See Clerk in action with your own products
- No complex sales pitch, just a platform tour