The best alternative to Hello Retail for personalized e-commerce
Clerk.io outshines Hello Retail with predictive AI, advanced personalized recommendations, and audience insights to grow your e-commerce business.
"Once we implemented the functions it has worked from day one, strengthening our branding and market reach to see growth rates ranging from 70% to 100% year on year."
Jimmy Håkansson CEO, Gallerix 
Feature comparison
Compare Clerk.io vs Hello Retail
Compare Clerk.io’s platform with Hello Retail to see why we’re the better solution for your e-commerce business.
| Feature | | Hello Retail |
|---|---|---|
| Conversion optimized ranking Use predictive AI to rank results based on customer purchase likelihood for better conversions. | ✓ | — |
| Semantic search Enable natural language search to understand user intent more effectively. | ✓ | — |
| Instant search Deliver real-time search results as users type. | ✓ | — |
| Search analytics Detailed insights, including zero-result queries and non-converting searches, for performance improvement. | ✓ | — |
| Product search Search products across your entire product catalog effortlessly. | ✓ | — |
| Category search Explore and refine results within site categories. | ✓ | — |
| Content search Search for content like blog posts, landing pages, and terms of return directly from the search bar. | ✓ | — |
| Merchandicing Promote products seamlessly across all platform features. | ✓ | — |
| Facets & filters Use dynamic facets and custom filters to narrow down search results efficiently. | ✓ | — |
| Synonyms Define and manage uni- or bi-directional synonyms to enhance search accuracy. | ✓ | — |
| Redirects Redirect users to specific pages based on particular search terms for better navigation. | ✓ | — |
| Manually customize results Fine-tune search results for products, categories, and content. | ✓ | — |
| Design editor Customize your search experience with your own design or use a design editor. | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | Limited integrations |
| Feature | | Hello Retail |
|---|---|---|
| Predictive AI models Built on advanced predictive AI for smarter insights, not just simple statistical methods. | ✓ | — |
| Personalised models Tailor recommendations to individual shopper behavior for a unique experience. | ✓ | — |
| No cold-start issues AI delivers accurate results immediately, without waiting for extensive data to learn. | ✓ | — |
| Number of recommendation logics Access a wide range of strategies to create the ideal customer journey. | 24 | 15 |
| Manually customize results Adjust and optimize specific recommendations for individual products as needed. | ✓ | — |
| Merchandising Merchandise products through search, recommendations, and email marketing campaigns. | ✓ | — |
| Advanced analytics Gain detailed insights into the revenue impact of each recommendation. | ✓ | — |
| Facets & filters Use dynamic facets and get custom filters to refine search results easily. | ✓ | — |
| Design editor Customize your search experience with your own design or use a user-friendly design editor. | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | Limited integrations |
| Best Sellers Displays the most popular products in your store. | ✓ | — |
| Hot Products Highlights items that have had a recent increase in sales. | ✓ | — |
| Newest Products Shows items that were most recently added to your store. | ✓ | — |
| Best Sellers In Category Displays the most popular products within a specific category. | ✓ | — |
| Hot Product In Category Highlights products that have recently seen an increase in sales within a specific category. | ✓ | — |
| Newest Products In Category Displays the latest products added to a specific category. | ✓ | — |
| Best Alternative Products Shows the closest similar items to the product being viewed, sorted by popularity. | ✓ | — |
| Best Cross-Sell Products Displays items most likely to be bought with the product being viewed. | ✓ | — |
| Most Sold With Identifies products that have been frequently purchased alongside any given product or set of products. | ✓ | — |
| Recommendations Based On Keywords Displays products that match a specific keyword or phrase, sorted by their sales performance. | ✓ | — |
| Specific Products Displays exactly the products specified. | ✓ | — |
| Visitor Recommendations Shows products that a visitor is most likely to buy based on their recent browsing. | ✓ | — |
| Visitor Alternatives Displays similar products that are likely to be bought by a visitor, based on their recent browsing history. | ✓ | — |
| Visitor Click History Shows the exact products a visitor has clicked on. | ✓ | — |
| Recommendations Based On Orders Displays products a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Similar To Order History Displays similar items that a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Customer Order History Displays the exact products a customer has bought. | ✓ | — |
| What Customers Look At Right Now Shows the most recently clicked products by any visitor on the website. | ✓ | — |
| Recently Purchased Products Displays items most recently bought by any customer on the website. | ✓ | — |
| Best Page Alternatives Suggests similar pages to the one currently viewed. | ✓ | — |
| Pages Related To A Product Finds the best matching pages for the product being viewed. | ✓ | — |
| Pages Related To A Category Finds the best matching pages for the category being viewed. | ✓ | — |
| Products Related To A Page Shows the best-matching products for the page being viewed, sorted by popularity. | ✓ | — |
| Categories Related To A Page Finds the best-matching categories for the page being viewed, sorted by the popularity. | ✓ | — |
| Feature | | Hello Retail |
|---|---|---|
| Conversational AI Chat using natural language, avoiding rigid flowcharts for a smoother experience. | ✓ | — |
| Multi-language support Communicate in over 50 languages, covering 97% of the world’s population. | ✓ | — |
| Check order status in real-time Provide instant updates on order and shipping status directly in chat. | ✓ | — |
| Visual product discovery Display product sliders alongside chat replies to enhance product browsing. | ✓ | — |
| Search products Help customers quickly find the products they want through chat. | ✓ | — |
| Suggest alternative products Offer relevant product alternatives to increase conversion opportunities. | ✓ | — |
| Suggest accessories Recommend complementary items for effective cross-selling. | ✓ | — |
| Filter products Narrow down product options, e.g., by price range or size, to match customer needs. | ✓ | — |
| Context aware Understands the customer’s current page to provide detailed, relevant answers. | ✓ | — |
| Design customization Tailor the appearance of both the chat widget and product sliders to fit your branding. | ✓ | — |
| Easy integration Integrates with any email-based support platform for hassle-free setup. | ✓ | — |
| Advanced analytics Monitor performance with detailed analytics and access complete chat logs. | ✓ | — |
| Feature | | Hello Retail |
|---|---|---|
| Customer Data Platform (CDP) One platform to collect and analyze customer data for better marketing and sales. | ✓ | — |
| Predictive Purchase Intent Predicts customers’ future purchases based purchase history using predictive AI. | ✓ | — |
| Historic Purchases Data on past purchases or interests used for personalization and campaigns using predictive AI. | ✓ | — |
| Customer Loyalty Measures customers’ likelihood of returning. | ✓ | — |
| Customer Lifecycle Analyzes the customer journey from first interaction to retention. | ✓ | — |
| Price Sensitivity Segments customers based on sensitivity to price. | ✓ | — |
| Order Count The number of orders per customer, used for segmentation and insights. | ✓ | — |
| Avg. Order Value Average order value, used to optimize sales. | ✓ | — |
| Made Order on Date Segmentation by purchases on specific dates. | ✓ | — |
| Made Order Before Date Identifies customers who purchased before a specific date. | ✓ | — |
| Made Order After Date Focus on customers who purchased after a specific date. | ✓ | — |
| Automatic Sync Automatic data sync across platforms. | ✓ | — |
| Customer Base Analytics Overview of customer base with insights into segments. | ✓ | — |
| Analytics for Each Segment Data for each customer segments to optimize strategies. | ✓ | — |
| Feature | | Hello Retail |
|---|---|---|
| Predictive AI models Built on advanced predictive AI based on customer purchase for smarter insights, not just simple statistical methods. | ✓ | — |
| Personalised models Deliver tailored recommendations based on individual shopper preferences and actions. | ✓ | — |
| No cold-start issues Generate accurate recommendations instantly without needing large datasets for training. | ✓ | — |
| Number of recommendation logics Access a wide range of strategies to create the ideal customer journey. | 24 | 15 |
| Merchandising Merchandise products through search, recommendations, and email marketing campaigns. | ✓ | — |
| Design editor Customize your Email campaign with your own design or use our design editor | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | — |
| Best Sellers Displays the most popular products in your store. | ✓ | — |
| Hot Products Highlights items that have had a recent increase in sales. | ✓ | — |
| Newest Products Shows items that were most recently added to your store. | ✓ | — |
| Best Sellers In Category Displays the most popular products within a specific category. | ✓ | — |
| Hot Product In Category Highlights products that have recently seen an increase in sales within a specific category. | ✓ | — |
| Newest Products In Category Displays the latest products added to a specific category. | ✓ | — |
| Best Alternative Products Shows the closest similar items to the product being viewed, sorted by popularity. | ✓ | — |
| Best Cross-Sell Products Displays items most likely to be bought with the product being viewed. | ✓ | — |
| Most Sold With Identifies products that have been frequently purchased alongside any given product or set of products. | ✓ | — |
| Recommendations Based On Keywords Displays products that match a specific keyword or phrase, sorted by their sales performance. | ✓ | — |
| Specific Products Displays exactly the products specified. | ✓ | — |
| Visitor Recommendations Shows products that a visitor is most likely to buy based on their recent browsing. | ✓ | — |
| Visitor Alternatives Displays similar products that are likely to be bought by a visitor, based on their recent browsing history. | ✓ | — |
| Visitor Click History Shows the exact products a visitor has clicked on. | ✓ | — |
| Recommendations Based On Orders Displays products a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Similar To Order History Displays similar items that a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Customer Order History Displays the exact products a customer has bought. | ✓ | — |
| What Customers Look At Right Now Shows the most recently clicked products by any visitor on the website. | ✓ | — |
| Recently Purchased Products Displays items most recently bought by any customer on the website. | ✓ | — |
| Best Page Alternatives Suggests similar pages to the one currently viewed. | ✓ | — |
| Pages Related To A Product Finds the best matching pages for the product being viewed. | ✓ | — |
| Pages Related To A Category Finds the best matching pages for the category being viewed. | ✓ | — |
| Products Related To A Page Shows the best-matching products for the page being viewed, sorted by popularity. | ✓ | — |
| Categories Related To A Page Finds the best-matching categories for the page being viewed, sorted by the popularity. | ✓ | — |
We strive to ensure the accuracy of the information we provide based on the available data. If you believe any details are incorrect or have been misrepresented, please contact us to address any inaccuracies at support@clerk.io
Testimonials
Don't just take our word
We've spoken enough about ourselves, so here is a little of what our customers have to say about us.
“Clerk has transformed our online experience. The advanced search and personalized recommendations have not only increased our sales but also enriched the overall customer journey”
Massimo LasorsaE-commerce Manager, Dudubags “Once we implemented the functions it has worked from day one, strengthening our branding and market reach to see growth rates ranging from 70% to 100% year on year”
Jimmy HåkanssonCEO, Gallerix “The biggest profit booster is the higher conversion rate. Ultimately, that's what it's all about”
Fabian MattheeProject Manager, Soccerfanshop “The benefits since implementing Clerk have been numerous. It saves manual time through automation and everything is much more dynamic now”
Anders JonssonE-Commerce Manager, Eva Solo Not like the rest
Our solution is comprehensive and future-proof
One unified platform
Clerk's real power shines when Search, Recommendations, Audience, and Email are combined, providing you with a single and cohesive platform to facilitate crucial e-commerce functionalities.
Completely cookieless
We prioritize user privacy, making the Clerk platform entirely cookieless and free from storing customer data. This ensures GDPR compliance and helps build trust with your customers.
Works out-of-the-box
Clerk works instantly with no learning period. You’ll see immediate results as it leverages prior buyer history and advanced AI algorithms to optimize your webstore.
“Clerk has transformed our online experience. The advanced search and personalized recommendations have not only increased our sales but also enriched the overall customer journey”
Massimo LasorsaE-commerce Manager, Dudubags More than just a tool
The results speak for themselves
Increase in order value
Extra products
More subscribers
More likely to convert
Real averages across all e-commerce stores using Clerk vs. those who didn’t within the same quarter.
Frequently asked questions about Hello Retail
What features should I look for in an e-commerce personalization platform?
Look for AI search, product recommendations, behavioral/triggered emails, merchandising, segmentation, and analytics. Clerk.io delivers search, recommendations, email, and audience in one managed platform.
How much does Hello Retail cost?
Hello Retail uses an a-la-carte subscription model starting around $150/month, where you add modules (search, recommendations, emails) separately. Clerk.io offers transparent, tier-based pricing that bundles search, recommendations, and email together.
How does Hello Retail compare to Clerk.io?
Both are managed e-commerce personalization platforms offering search, recommendations, and behavioral emails. Clerk.io adds Audience segmentation and an AI Chat assistant, and bundles features into predictable tiers rather than a-la-carte add-ons.
Does Hello Retail offer product recommendations?
Yes — a managed recommendation engine with cross-sell is core to Hello Retail. Clerk.io also offers recommendations as a core pillar with multiple strategies, bundled together with search and email.
Does Hello Retail offer on-site search?
Yes — Hello Retail provides a search engine with search recommendations. Clerk.io provides AI search built specifically for e-commerce conversion, alongside recommendations and email.
Does Hello Retail do behavioral emails?
Yes — automatically triggered emails based on shopper behavior. Clerk.io includes automated, data-driven Email plus Audience segmentation in the same platform.
Which platforms does Clerk.io support?
Clerk.io offers native, plug-and-play integrations across Shopify, Magento, BigCommerce, WooCommerce, Shopware, PrestaShop, and more.
Is Hello Retail good for large catalogs?
Yes — Hello Retail supports large catalogs and merchandising. Clerk.io also handles large catalogs with predictable tier-based pricing.
Does Clerk.io offer an AI shopping assistant?
Yes — Clerk.io includes a generative AI Chat assistant for conversational shopping, alongside search, recommendations, and email.
What are the best alternatives to Hello Retail?
Alternatives include Nosto, Klevu, Raptor, and Clerk.io. If you want search, recommendations, audience, email, and AI chat unified with transparent pricing, Clerk.io is a strong alternative.
Would you like to see Clerk in action?
Simply request your personalized demo
- Completely free of charge
- Book the best suitable timeslot for you
- See Clerk in action with your own products
- No complex sales pitch, just a platform tour