The best alternative to Emarsys for AI-driven e-commerce
Discover the superior e-commerce solution with Clerk.io, outshining Emarsys to revolutionize your conversions and customer engagement.
"Once we implemented the functions it has worked from day one, strengthening our branding and market reach to see growth rates ranging from 70% to 100% year on year."
Jimmy Håkansson CEO, Gallerix 
Feature comparison
Compare Clerk.io vs Emarsys
Compare Clerk.io’s platform with Emarsys to see why we’re the better solution for your e-commerce business.
| Feature | | Emarsys |
|---|---|---|
| Conversion optimized ranking Use predictive AI to rank results based on customer purchase likelihood for better conversions. | ✓ | — |
| Semantic search Enable natural language search to understand user intent more effectively. | ✓ | — |
| Instant search Deliver real-time search results as users type. | ✓ | — |
| Search analytics Detailed insights, including zero-result queries and non-converting searches, for performance improvement. | ✓ | — |
| Product search Search products across your entire product catalog effortlessly. | ✓ | — |
| Category search Explore and refine results within site categories. | ✓ | — |
| Content search Search for content like blog posts, landing pages, and terms of return directly from the search bar. | ✓ | — |
| Merchandicing Promote products seamlessly across all platform features. | ✓ | — |
| Facets & filters Use dynamic facets and custom filters to narrow down search results efficiently. | ✓ | — |
| Synonyms Define and manage uni- or bi-directional synonyms to enhance search accuracy. | ✓ | — |
| Redirects Redirect users to specific pages based on particular search terms for better navigation. | ✓ | — |
| Manually customize results Fine-tune search results for products, categories, and content. | ✓ | — |
| Design editor Customize your search experience with your own design or use a design editor. | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | — |
| Feature | | Emarsys |
|---|---|---|
| Predictive AI models Built on advanced predictive AI for smarter insights, not just simple statistical methods. | ✓ | — |
| Personalised models Tailor recommendations to individual shopper behavior for a unique experience. | ✓ | — |
| No cold-start issues AI delivers accurate results immediately, without waiting for extensive data to learn. | ✓ | — |
| Number of recommendation logics Access a wide range of strategies to create the ideal customer journey. | 24 | 16 |
| Manually customize results Adjust and optimize specific recommendations for individual products as needed. | ✓ | — |
| Merchandising Merchandise products through search, recommendations, and email marketing campaigns. | ✓ | — |
| Advanced analytics Gain detailed insights into the revenue impact of each recommendation. | ✓ | — |
| Facets & filters Use dynamic facets and get custom filters to refine search results easily. | ✓ | — |
| Design editor Customize your search experience with your own design or use a user-friendly design editor. | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | Limited integrations |
| Best Sellers Displays the most popular products in your store. | ✓ | — |
| Hot Products Highlights items that have had a recent increase in sales. | ✓ | — |
| Newest Products Shows items that were most recently added to your store. | ✓ | — |
| Best Sellers In Category Displays the most popular products within a specific category. | ✓ | — |
| Hot Product In Category Highlights products that have recently seen an increase in sales within a specific category. | ✓ | — |
| Newest Products In Category Displays the latest products added to a specific category. | ✓ | — |
| Best Alternative Products Shows the closest similar items to the product being viewed, sorted by popularity. | ✓ | — |
| Best Cross-Sell Products Displays items most likely to be bought with the product being viewed. | ✓ | — |
| Most Sold With Identifies products that have been frequently purchased alongside any given product or set of products. | ✓ | — |
| Recommendations Based On Keywords Displays products that match a specific keyword or phrase, sorted by their sales performance. | ✓ | — |
| Specific Products Displays exactly the products specified. | ✓ | — |
| Visitor Recommendations Shows products that a visitor is most likely to buy based on their recent browsing. | ✓ | — |
| Visitor Alternatives Displays similar products that are likely to be bought by a visitor, based on their recent browsing history. | ✓ | — |
| Visitor Click History Shows the exact products a visitor has clicked on. | ✓ | — |
| Recommendations Based On Orders Displays products a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Similar To Order History Displays similar items that a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Customer Order History Displays the exact products a customer has bought. | ✓ | — |
| What Customers Look At Right Now Shows the most recently clicked products by any visitor on the website. | ✓ | — |
| Recently Purchased Products Displays items most recently bought by any customer on the website. | ✓ | — |
| Best Page Alternatives Suggests similar pages to the one currently viewed. | ✓ | — |
| Pages Related To A Product Finds the best matching pages for the product being viewed. | ✓ | — |
| Pages Related To A Category Finds the best matching pages for the category being viewed. | ✓ | — |
| Products Related To A Page Shows the best-matching products for the page being viewed, sorted by popularity. | ✓ | — |
| Categories Related To A Page Finds the best-matching categories for the page being viewed, sorted by the popularity. | ✓ | — |
| Feature | | Emarsys |
|---|---|---|
| Conversational AI Chat using natural language, avoiding rigid flowcharts for a smoother experience. | ✓ | — |
| Multi-language support Communicate in over 50 languages, covering 97% of the world’s population. | ✓ | — |
| Check order status in real-time Provide instant updates on order and shipping status directly in chat. | ✓ | — |
| Visual product discovery Display product sliders alongside chat replies to enhance product browsing. | ✓ | — |
| Search products Help customers quickly find the products they want through chat. | ✓ | — |
| Suggest alternative products Offer relevant product alternatives to increase conversion opportunities. | ✓ | — |
| Suggest accessories Recommend complementary items for effective cross-selling. | ✓ | — |
| Filter products Narrow down product options, e.g., by price range or size, to match customer needs. | ✓ | — |
| Context aware Understands the customer’s current page to provide detailed, relevant answers. | ✓ | — |
| Design customization Tailor the appearance of both the chat widget and product sliders to fit your branding. | ✓ | — |
| Easy integration Integrates with any email-based support platform for hassle-free setup. | ✓ | — |
| Advanced analytics Monitor performance with detailed analytics and access complete chat logs. | ✓ | — |
| Feature | | Emarsys |
|---|---|---|
| Customer Data Platform (CDP) One platform to collect and analyze customer data for better marketing and sales. | ✓ | — |
| Predictive Purchase Intent Predicts customers’ future purchases based purchase history using predictive AI. | ✓ | — |
| Historic Purchases Data on past purchases or interests used for personalization and campaigns using predictive AI. | ✓ | — |
| Customer Loyalty Measures customers’ likelihood of returning. | ✓ | — |
| Customer Lifecycle Analyzes the customer journey from first interaction to retention. | ✓ | — |
| Price Sensitivity Segments customers based on sensitivity to price. | ✓ | — |
| Order Count The number of orders per customer, used for segmentation and insights. | ✓ | — |
| Avg. Order Value Average order value, used to optimize sales. | ✓ | — |
| Made Order on Date Segmentation by purchases on specific dates. | ✓ | — |
| Made Order Before Date Identifies customers who purchased before a specific date. | ✓ | — |
| Made Order After Date Focus on customers who purchased after a specific date. | ✓ | — |
| Automatic Sync Automatic data sync across platforms. | ✓ | — |
| Customer Base Analytics Overview of customer base with insights into segments. | ✓ | — |
| Analytics for Each Segment Data for each customer segments to optimize strategies. | ✓ | — |
| Feature | | Emarsys |
|---|---|---|
| Predictive AI models Built on advanced predictive AI based on customer purchase for smarter insights, not just simple statistical methods. | ✓ | — |
| Personalised models Deliver tailored recommendations based on individual shopper preferences and actions. | ✓ | — |
| No cold-start issues Generate accurate recommendations instantly without needing large datasets for training. | ✓ | — |
| Number of recommendation logics Access a wide range of strategies to create the ideal customer journey. | 24 | 16 |
| Merchandising Merchandise products through search, recommendations, and email marketing campaigns. | ✓ | — |
| Design editor Customize your Email campaign with your own design or use our design editor | ✓ | — |
| API Access all features via API for full control and integration flexibility. | ✓ | Limited integrations |
| Best Sellers Displays the most popular products in your store. | ✓ | — |
| Hot Products Highlights items that have had a recent increase in sales. | ✓ | — |
| Newest Products Shows items that were most recently added to your store. | ✓ | — |
| Best Sellers In Category Displays the most popular products within a specific category. | ✓ | — |
| Hot Product In Category Highlights products that have recently seen an increase in sales within a specific category. | ✓ | — |
| Newest Products In Category Displays the latest products added to a specific category. | ✓ | — |
| Best Alternative Products Shows the closest similar items to the product being viewed, sorted by popularity. | ✓ | — |
| Best Cross-Sell Products Displays items most likely to be bought with the product being viewed. | ✓ | — |
| Most Sold With Identifies products that have been frequently purchased alongside any given product or set of products. | ✓ | — |
| Recommendations Based On Keywords Displays products that match a specific keyword or phrase, sorted by their sales performance. | ✓ | — |
| Specific Products Displays exactly the products specified. | ✓ | — |
| Visitor Recommendations Shows products that a visitor is most likely to buy based on their recent browsing. | ✓ | — |
| Visitor Alternatives Displays similar products that are likely to be bought by a visitor, based on their recent browsing history. | ✓ | — |
| Visitor Click History Shows the exact products a visitor has clicked on. | ✓ | — |
| Recommendations Based On Orders Displays products a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Similar To Order History Displays similar items that a customer is most likely to buy, based on their past purchases. | ✓ | — |
| Customer Order History Displays the exact products a customer has bought. | ✓ | — |
| What Customers Look At Right Now Shows the most recently clicked products by any visitor on the website. | ✓ | — |
| Recently Purchased Products Displays items most recently bought by any customer on the website. | ✓ | — |
| Best Page Alternatives Suggests similar pages to the one currently viewed. | ✓ | — |
| Pages Related To A Product Finds the best matching pages for the product being viewed. | ✓ | — |
| Pages Related To A Category Finds the best matching pages for the category being viewed. | ✓ | — |
| Products Related To A Page Shows the best-matching products for the page being viewed, sorted by popularity. | ✓ | — |
| Categories Related To A Page Finds the best-matching categories for the page being viewed, sorted by the popularity. | ✓ | — |
We strive to ensure the accuracy of the information we provide based on the available data. If you believe any details are incorrect or have been misrepresented, please contact us to address any inaccuracies at support@clerk.io
Testimonials
Don't just take our word
We've spoken enough about ourselves, so here is a little of what our customers have to say about us.
“Clerk has transformed our online experience. The advanced search and personalized recommendations have not only increased our sales but also enriched the overall customer journey”
Massimo LasorsaE-commerce Manager, Dudubags “Once we implemented the functions it has worked from day one, strengthening our branding and market reach to see growth rates ranging from 70% to 100% year on year”
Jimmy HåkanssonCEO, Gallerix “The biggest profit booster is the higher conversion rate. Ultimately, that's what it's all about”
Fabian MattheeProject Manager, Soccerfanshop “The benefits since implementing Clerk have been numerous. It saves manual time through automation and everything is much more dynamic now”
Anders JonssonE-Commerce Manager, Eva Solo Not like the rest
Our solution is comprehensive and future-proof
One unified platform
Clerk's real power shines when Search, Recommendations, Audience, and Email are combined, providing you with a single and cohesive platform to facilitate crucial e-commerce functionalities.
Completely cookieless
We prioritize user privacy, making the Clerk platform entirely cookieless and free from storing customer data. This ensures GDPR compliance and helps build trust with your customers.
Works out-of-the-box
Clerk works instantly with no learning period. You’ll see immediate results as it leverages prior buyer history and advanced AI algorithms to optimize your webstore.
“Clerk has transformed our online experience. The advanced search and personalized recommendations have not only increased our sales but also enriched the overall customer journey”
Massimo LasorsaE-commerce Manager, Dudubags More than just a tool
The results speak for themselves
Increase in order value
Extra products
More subscribers
More likely to convert
Real averages across all e-commerce stores using Clerk vs. those who didn’t within the same quarter.
Frequently asked questions about Emarsys
What does Emarsys (SAP Engagement Cloud) do?
Emarsys, now SAP Engagement Cloud, is an enterprise omnichannel marketing platform for email, SMS, web, mobile, and ads, with automation, segmentation, and a CDP. Clerk.io focuses on e-commerce growth — on-site search, recommendations, and automated email — in one easier-to-deploy platform.
How much does Emarsys cost?
Emarsys is enterprise-priced — typically around $1,500 to $5,000+ per month depending on contacts and channels, plus implementation that often runs $30k to $300k+. Clerk.io offers transparent, tier-based pricing with a free trial and fast onboarding.
Does Emarsys offer on-site search and product discovery?
No — Emarsys is an outbound engagement platform and does not provide on-site search or merchandising. Clerk.io adds AI on-site search and product discovery, plus recommendations, directly on your storefront.
Does Emarsys offer product recommendations?
Emarsys offers AI-driven recommendations within its campaigns and channels. Clerk.io delivers recommendations both on-site and in email, bundled with search as a core pillar.
Does Emarsys do email and marketing automation?
Yes — that is its core strength: email, SMS, customer journeys, and automation at enterprise scale. Clerk.io includes automated, e-commerce-focused Email and Audience segmentation that is quicker to set up for online stores.
Is Emarsys overkill for a mid-sized store?
For many mid-sized retailers, Emarsys's cost, complexity, and implementation are more than they need. Clerk.io is purpose-built for e-commerce with done-for-you onboarding and predictable pricing.
Does Clerk.io include audience segmentation like Emarsys?
Clerk.io includes Audience segmentation built on shopper behavior, unified with search, recommendations, and email — lighter and e-commerce-specific compared with Emarsys's enterprise CDP.
Which platforms does Clerk.io integrate with?
Clerk.io offers native, plug-and-play integrations across Shopify, Magento, BigCommerce, WooCommerce, Shopware, PrestaShop, and more, typically going live in days rather than months.
Can Clerk.io replace Emarsys?
It depends on your needs. If you want e-commerce search, recommendations, and personalized email without an enterprise engagement suite's cost and complexity, Clerk.io is a strong, focused alternative. For very large omnichannel operations, the two solve different scopes.
What are the best alternatives to Emarsys for e-commerce?
Alternatives include Klaviyo, Bloomreach, and Clerk.io. If your priority is on-site discovery plus personalized email for an online store, Clerk.io is a focused, cost-effective alternative.
Would you like to see Clerk in action?
Simply request your personalized demo
- Completely free of charge
- Book the best suitable timeslot for you
- See Clerk in action with your own products
- No complex sales pitch, just a platform tour