About This Webinar:
The Future of E-commerce? A 1:1 Conversation
The best time to help a shopper is right when they’re deciding. But here’s the problem:
- 64% of online shopping happens in the evening—when support is usually offline
- Add weekends, global visitors, and language barriers, and nearly half of all shoppers go unsupported
- In some industries, return rates reach 30%, often due to lack of guidance at the moment of purchase
When shoppers can’t get answers—“Will this fit?” “Is this the right model?”—they hesitate, abandon, or buy and return.
Enter Clerk.io’s New AI Chat: Your Personal Shopper, at Scale
Clerk’s upgraded AI Chat brings true conversational commerce to your store.
It doesn’t just respond—it anticipates shopper needs in real time, just like a great in-store salesperson would.
This isn’t just live chat. It’s a smart, always-on 1:1 shopping experience designed to:
- Answer questions instantly, from sizing and shipping to compatibility and use cases
- Guide decision-making, especially for shoppers who are overwhelmed or comparing similar products
- Increase AOV, using behavioral signals to surface add-ons, better-value bundles, or popular alternatives
- Recover exit-intent visitors, not with a generic popup—but with personal suggestions tailored to what they’ve viewed or added to cart
- Support gift buyers and DIY shoppers, who often don’t know what they’re looking for, with smart prompts and thoughtful questions that help narrow the path to purchase
- And reduce returns, by giving people the confidence to choose the right item the first time
It’s like giving every visitor their own personal shopper—only faster, multilingual, and available 24/7.
Hosted by Matthew Nielsen from Clerk.io, this fast-paced session will show you how to turn your online store into a salesperson-powered experience using AI that sells like your best rep—day or night.
- E-commerce managers focused on conversion and ROI
- CX and marketing teams looking to reduce returns and increase trust
- Support leaders aiming to scale without scaling headcount
- Anyone using—or considering—Clerk.io’s AI Chat
What You’ll Learn:
- How to use the new “Tell me more about this product” button to simplify complex purchases and reduce returns
- How AI Chat acts like a 1:1 sales assistant—welcoming first-time visitors, recognizing return shoppers, and guiding gift buyers
- How to recover abandoning users with exit-intent prompts that actually help, not just beg them to stay
- Real examples of how brands are using AI Chat to sell smarter, 24/7
Details:
This webinar is available on demand.
Complete the form to get immediate access to the recording.
