About This Webinar:
ChatGPT, Gemini, and Claude have changed how people discover products online.
Shoppers now expect to ask questions and get immediate, helpful answers — personalized, accurate, and in plain language.
That expectation doesn’t stop at search engines.
It’s being carried straight onto your webshop.
At the same time, 64% of online shopping happens in the evening, when most support teams are offline. That’s when hesitation shows up — about sizing, compatibility, delivery, or returns — and when unanswered questions quietly kill conversions.
In this webinar, we’ll break down how leading e-commerce teams are responding to this shift using AI chatbots as virtual sales assistants — not gimmicks, and not replacements for humans.
You’ll get a clear, practical view of how AI chat is actually being used in e-commerce today, and how to add it to your store the right way.
This webinar is designed for:
- E-commerce store owners
- E-commerce managers
- Heads of digital / online
- Fashion webshops dealing with high return rates
- Any online store with traffic outside office hours
If your store gets traffic in the evenings or weekends — this session will be relevant.
What You’ll Learn:
In this webinar, you’ll learn:
- How shopper expectations have changed in the age of ChatGPT
- Why buying decisions increasingly happen after hours
- How AI chatbots are being used as virtual sales assistants in e-commerce
- How fashion brands reduce uncertainty before it becomes a return
- Where AI chat genuinely helps — and where it doesn’t
- Common mistakes to avoid when adding AI chat to your webshop
Detaljer:
This webinar is available on demand.
Complete the form to get immediate access to the recording.
