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New Chat Feature: Toast Message

Clàudia Mateu Vidal calendar icon February 20, 2025 clock icon 1 min read
New Chat Feature: Toast Message

We’ve added a new toast message feature to Chat to make it even easier for your customers to start a conversation with your AI sales assistant.

A toast message is a small pop-up notification that briefly appears on your website, catching your visitors’ attention the moment they arrive. It’s a simple and effective way to encourage them to interact with Chat right from the start.

How Does the Toast Message Feature Work?

  • The toast message appears when a visitor lands on your site.
  • They can choose to close it by clicking the “X” or open the chat to start a conversation.
  • Once they choose to close it, they won’t see it again while they’re on your site. Here’s how it’ll look:

Screenshot showcasing how the toast message looks.

How Do You Use the Toast Message Feature ?

Activating the toast message only takes a few clicks. You can customize the toast message by writing your own text, selecting an icon, and choosing colors that match your brand. This ensures it fits great with your branding and tone of voice.

Screenshot showcasing how Clerk.io users can customize the toast message

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