Fine-Tune Your First-Impression: New Include/Exclude Rules for Omnisearch Empty State

What’s New

• Pin high-priority content Launching a summer collection? Add those products or categories to “Include” and they’ll headline the empty-state carousel.

• Hide items strategically Blocking clearance items, out-of-season SKUs or informational pages is as easy as adding them to “Exclude.”

• All inside the Rules engine No templates, no code—just expand a Rule, pick “Empty-state suggestions,” choose Include or Exclude, and select your items.

Why It Matters

Every empty-state view is a chance to guide shoppers toward high-value content. With precise control you can:

• Promote campaigns the instant they go live.
• Keep low-stock or niche items out of the spotlight.
• Surface FAQ or Buying-Guide pages when relevant.

How to Get Started

• Navigate to Search → Rules in your Clerk.io dashboard.
• Create or edit a Rule and select “Empty-state suggestions.”
• Choose Include or Exclude, search for your products, categories or pages, and save.

Tell Us What You Think

Your feedback fuels our roadmap. Drop us a note via in-app chat or at support@clerk.io.

Drive the journey from the very first click!

— The Clerk.io Product Team