MyClerk Chat Conversations Log: Instantly See Conversions & Search by chatUID

What’s new?

1. Direct Impact Indicators

Your Chat Conversations Log now shows—right next to each dialogue—the exact conversion and order value that the conversation generated.

• No extra reporting clicks
• Immediate proof of how Chat contributes to revenue
• Perfect for spotting high-value conversations to replicate

2. Search by chatUID

Need to audit a specific customer interaction or debug a custom integration? Simply paste the unique chatUID into the new search bar.

• Jump straight to the conversation you’re looking for
• Speed up customer-support, QA and CRO workflows
• Combine with Impact Indicators to evaluate any single chat in depth

Why it matters

• Radical transparency – Everyone from support to C-level can see the revenue impact of conversational commerce at a glance.
• Faster troubleshooting – Technical teams can zero in on a chat by UID instead of scrolling through endless logs.
• Smarter optimisation – Identify which conversations convert best and replicate the winning patterns across your store.

Get started today

Both enhancements are live across all MyClerk accounts. Log in, open Chat → Conversations, and experience the new transparency for yourself.

Have feedback or questions? Reach out via in-app chat or email us at support@clerk.io—we’d love to hear how these updates help you sell more.