Menu
Close
Product Updates

Chat Configuration Access Expanded

Neha Mirchandani calendar icon August 17, 2025 clock icon 2 min read
Chat Configuration Access Expanded

What’s New

  • Filterable Attributes Configuration Choose which product attributes your AI Chat can use to filter results (e.g., price, color, category, size, brand).

  • Give shoppers precise, on‑topic answers by aligning filters with the way your catalog and customers actually behave

  • Features Tab Toggle available chat features on/off directly from the interface.

  • Quickly test, iterate, and tailor the chat to your goals without submitting internal requests. Previously, these settings required HQ access. Now, every authenticated user can customize AI Chat to better serve their customers.

Why This Matters

  • Better self-service users can configure their chat without needing HQ assistance.

  • Faster setup no more waiting for internal team to make changes.

  • Improved user experience More control in the hands of our customers.

We’d love your feedback

Your feedback fuels our roadmap. Drop us a note via in-app chat or at support@clerk.io.

Drive the journey from the very first click! — The Clerk.io Product Team

Book a FREE website review

Have one of our conversion rate experts personally assess your online store and jump on call with you to share their best advice.

You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Get instant access after submitting. No credit card required.